Task Details

View and edit task details

To open and view additional task details, you can click on a task anywhere within the product. This action will open a task details sidebar to the right of the page.

The task details sidebar displays the following information related to a task:

• Task Address - The reported (or nearest reported) address for the task

• Status - The task status (To-Do, Skipped, Completed)

• Images - The before/after images for the task

• Reporter - The internal or external user who created the task

• Assignee - The user the task is currently assigned to

• Task Source - The source of the task

  • Jia - The task was created via Jia Mobile or Jia Web

  • 311 - The task was syndicated from 311

  • Workflows - The task was created programmatically via Workflows

  • API - The task was created via the Service Request API

• Task Category - The category of the task

• Associated IDs - Any unique identifiers associated with the task (internally, or via 311)

• Notes - Any notes associated with the task

• Time Created/Completed - The time the task was created or completed (if applicable)

Remove a Task

In Jia, once a task is created, it cannot be deleted. To remove a task from being included in your organization’s data, change the “Status” field of the task to “Skipped”.