Home - Live Map

Home Page

As you log into the Jia Web application, you will be taken to the Home page.

Home is where you can access the Live Map in order to visualize all of the tasks and fixed assets in your district, as well as track your employees.

Tasks

Tasks (or service requests) are represented by color-coded dots on the live map. Each color corresponds with a task category that you will setup during the onboarding process.

Task Popup

Hovering over a task on the live map will reveal a task card with key information related to that task such as:

• Assigned User

• Task Category

• Image

• Address

• Time Created (or Completed)

Toggle Live Map Layers

1. Click the “Map Layers” icon in the bottom left of the Home page.

2. In the “Map Layers” menu, you can toggle the following:

   1. Tasks

   2. Users

   3. Fixed Assets

   4. Route History

Filter Live Map Data

To filter task data on the Live Map, click the “Filter” icon located in the upper-right of the page. This will open the Filters menu.

Here, you can filter data on the Live Map by the following filters:

• Date - You can view up to 1 week’s worth of data on the Live Map

• Status

• Task Source

• Division - Filter for all tasks from this division

• Task Category - You can select for multiple categories at once

• Assigned User - You can select for multiple users at once. Filtering for a user will also turn on Route History

• Assets - You can select for multiple fixed assets at once

Users Panel

Click the “Users” icon in the right-rail sidebar to open the Users Panel. Here, you can see the members of your team organized in a list. By default, this list is sorted by the number of tasks completed. This list reflects the current set of applied filters. For each member of the team, you can see:

1. How many tasks they’ve completed across the applied set of filters.

2. How long they’ve been on shift.

3. The Distance they’ve traveled across their current shift.

You can click any user in this list to filter Live Map data and turn on Route History for that user. If the user is online, the map will also zoom into their location.

Insights Panel

1. Click the “Insights” icon in the right-rail sidebar to open the Insights Panel.

2. Here, you can see the total number of tasks that have been completed, organized by Division and Category

The Insights Panel will update to reflect the filters applied from the Filters menu. Try changing a date range or filtering for user and see what happens!

Assets Panel

1. Click the “Assets” icon in the right-rails sidebar to open the Assets Panel.

2. Here, you can see the total number of tasks that have been completed at each fixed asset.

You can click each fixed asset to filter data on the live map to that fixed asset.

Looking to add fixed assets to your map? Please reach out to support@getjia.co to get started!